LOUNGE FILE
Cibeles
MADMadridTerminal 1
Madrid, Spain
Stay duration
3-hour pass
Entry times
Open 00:00 to 23:59
Local time · Africa/Nairobi
Your pass is valid within the lounge opening hours only.
Location
Madrid (MAD)
Terminal 1
Airside - after Passport Control, proceed to the 2nd Floor. The lounge is located between Gates B26 and B29 on the right hand side. Follow signs to 'Sala VIP'. Non-Schengen flights.
Madrid, Spain
Facilities
- Access for PRM
- Animals permitted
- Catering
- Digital press
- Fax
- Flight Information
- Gluten-free products
- Kosher and Halal food
- Lockers
- Network adapters
- Nursing Room
- Printer
- Reception service
- Rest area
- Shower
- Special diets
- TV
- Terrace
- Wi-fi
- Work areas
Good to know
Located on the 2nd floor of Terminal T1, boarding area, it is reserved for non-Schengen flights. Access is only granted to passengers with a Terminal T1 boarding pass.
The ticket purchase is valid for new VIP lounge T1 (Terminal T1, 2nd floor, boarding area). Lounge reserved for passengers with terminal T1 boarding cards. Purchase expiry date: six months from the date of purchase.
The maximum amount of scheduled time allowed in any of our VIP lounges is four (4) hours, immediately prior to the scheduled departure of the flight indicated on the boarding cards of users accessing the lounge.
Getting around Madrid
MAD / MADRIDHow to reach the centre, what to see and what it costs, written by us.
Frequent questions
MAD / FAQDo I need a membership or a business class ticket?
No. Cibeles is booked per visit, with any airline and in any class.
Do children pay?
Children age 2-17 pay, and in most lounges the same fare as an adult. If a lounge charges them less, you see both prices when you add children. Babies age 0-1 go free.
How many people can I bring?
Up to 9 per booking, the limit set by the lounge itself. If there are more of you, make two bookings one after the other, or write to us at least 7 days ahead and we arrange it with the lounge.
What do I take on the day?
The voucher we email you and your ID. At the desk they check the name of the booking holder.
Can I cancel?
Yes, free of charge up to 24 hours before the lounge opens on your date. You do it yourself from My Ozu, in your orders, and the money goes back to the same card. After that the lounge is committed and the booking no longer changes.
Stay connected
ES / DATAThe lounge wifi stops at the gate.
Spain eSIM with instant delivery1 GB for 7 days€0.993 GB for 14 days€2.995 GB for 21 days€3.99See eSIM plans
